Enterprise Architecture
During the 5-month enterprise digitalization experience, the main focus was on building a cognitive framework for consulting and communication architecture in two directions:
- From both technical and scenario based perspectives, construct a clear and understandable cognitive framework for digital solutions, and engage in scenario based communication with non-technical clients and technical communication with technical clients (completed)
- Under the macro framework of the Fourth Industrial Revolution (industrial interconnection, industrial intelligence), a corresponding organizational structure for enterprise operation and management has been constructed at the micro level (completed)
Based on the above two cognitive frameworks, expand digital commerce in the target market.
Building a cognitive framework for technological and scenario based solutions in the field of digital transformation is a cognitive construction process that spans enterprise (business and commerce) functions, enterprise operations, informatization, dataization, and digitization. It requires a certain level of enterprise business, commerce, and operation cognitive system, as well as a basic informationization and dataization professional cognitive system. It involves many fields and is not the focus of this sharing, so it will not be elaborated.
In this sharing, I would like to discuss my understanding of organizational structure and operational change in enterprises
- Any enterprise, whether in manufacturing, service, or other industries, needs to undergo transformation and restructuring from its traditional organizational structure to adapt to the development needs of the new industrial revolution.
- Based on my comprehensive understanding of traditional enterprise functions, informatization, dataization, and management concepts, the new enterprise functional architecture adjustment should focus on "big market operation" and "customer experience":
- Market operation drives enterprise research and development
- Market operation drives production management, production management drives supply chain and warehouse management
- Fixed asset management, human resource management, and financial system management in enterprises only play auxiliary roles
- Customer experience is a new demand in the era of the Internet industry. Customer experience is a multi-dimensional complex. I think it should at least cover: visitor management, visitor navigation, enterprise display, product display and trial, and shopping experience
----What I want to say more here is that in customer experience, digital technology VR/AR/MR、 Creative design and 3D visualization play a very important role, and using creativity+network+digital/intelligent technology to assist customer experience is the true symbol of the times for enterprises.
There will always be opportunities for the times, and the only way to seize them is to keep up with the times!